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frequently asked questions

The Estelou is a unique, charming hotel in the South of France and the perfect spot for an affordable stay just 20 minutes the Camarge beaches.

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On this page, we try to answer all of the questions that you might have about your stay at the hotel Estelou so you can see for yourself just how unique our very special hotel in the South of France really is …

What are the benefits of reserving directly with the hotel, rather than using a reservation website?

There are, however, several benefits if you reserve directly with us:

  • You can access special offers which may no longer be available elsewhere
  • You can let us know your accommodation budget and we will see what reductions are possible
  • You can give us your special requests for your room and we will do our best to respect them

What is the relationship between the hotel Estelou and hotel reservation websites?

The hotel Estelou has its own website. But to reach more guests, you can also find us on several hotel booking websites.

If you reserve via a booking website, we pay them a commission of between 10-15%. This commission is factored into the price we charge for rooms, and so ultimately, all of our guests pay it.

Does the hotel have the same conditions as a booking website?

Yes: the hotel applies the same conditions to all reservations made directly with us. So to get our best rates, book your stay directly with us, either using our reservation page or by calling us at +33(0)466431104.

If I reserve via a hotel booking website, I can cancel my stay for free. But I can’t get a free cancellation if I reserve directly?

No. If you reserve directly with the Hôtel Estelou, you can also cancel your reservation for free. We apply the same cancellation conditions as hotel booking websites. To find out more, read out general Terms and Conditions.

Do I have to leave a comment about the hotel Estelou after my stay?

If you enjoyed your time at the hotel Estelou and the welcome we offered you, we would be only too happy to have your feedback. It always helps us to understand our guests’ needs better.

So yes, we would definitely recommend that you leave us a comment about your stay at the hotel Estelou. That will give new guests a chance to learn more about the hotel, and will help us to serve you better in the future.

Why do you describe the Hôtel Estelou as a unique destination in the South of France?

The hotel Estelou is located inside the former railway station n the town of Sommieres. Located on the way into the town, it’s part of a protected green belt and has over 5.000 square meters of garden.

Inside, the décor pays homage to the building’s past with prints and posters recalling its railway heritage.

The station was built in 1872, and the train tracks have been converted into a greenway, while the space around the building has been used to create a Mediterranean garden. Altogether, it’s a unique hotel with a very special atmosphere. Just take a look at our slideshow of the hotel Estelou and you’ll see for yourself.

The town of Sommieres is in the South of France, on the border between the départements (counties) of the Gard and the Hérault, just 20 minutes from both Nîmes and Montpellier and between Cévennes and Camargue. Our location means our guests can soak up the typical Southern French lifestyle

So you can see what makes the hotel Estelou so special!

I’m looking for a hotel near Montpellier or Nîmes. Is the hotel Estelou suitable?

Yes. We’re located 20 minutes from both Montpellier and Nîmes but in a tranquil, relaxing environment that you just can’t find in the city. So why not take a short hop to the calm of the countryside?

If you need to be in Montpelier, you can join the A9 motorway at Lunel and you will be at Montpelier East in 20 minutes.

Many people working on the upgrade works for the A9 motorway and the new high-speed train line from Nîmes to Montpellier stay with us at the hotel Estelou rather than in the suburbs on Montpellier. We can only imagine that they prefer the calm!

I. want to come back next year! Should reserve already?

If you enjoyed your stay at the unique Hotel Estelou, you can already make a provisional reservation for next year, and by booking so far in advance, you will be able to choose your favourite room, which we will hold for you as a priority reservation.

If you change your mind or discover that you need to change the dates, don’t worry—cancellations are free in most cases.

So why wait—reservations are open up to one year in advance and you can cancel your booking for free if you change your mind.

If we haven’t answered your question, don’t hesitate to call us on +33(0)466531104 or send us an e-mail. We’ll be only too happy to help.

Thank you